Shipping Policy

Shipping Policy:

Thank you for shopping with Marky Swim! We are committed to providing you with the best possible service and want to ensure that your swimwear purchase arrives in a timely and secure manner. Please review our shipping policy below for details on shipping methods, processing times, and other important information.

1. Processing Time:

• All orders are processed within 1-3 business days of receiving payment.
• Orders placed on weekends or holidays will be processed on the next business day.
• Please note that processing times may be extended during peak seasons or promotional periods.

2. Shipping Methods:

• We offer standard and expedited shipping options for domestic and international orders.
• Standard shipping typically takes 5-7 business days for domestic orders and 7-14 business days for international orders.
• Expedited shipping options are available at checkout for faster delivery.

3. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the destination.
• Customers can view shipping costs at the checkout before completing their purchase.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.
• You can track the progress of your shipment by entering the tracking number on our website or through the carrier's website.

5. Customs and Duties (for international orders):
   • Customers are responsible for any customs duties, taxes, or fees that may be incurred on international shipments.
   • Customs policies and charges vary from country to country, so please check with your local customs office for more information.
   6. Lost or Damaged Items:
   • Marky Swim is not responsible for lost or damaged items during shipping.
   • If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim.
   • We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at Info@MarkySwim.com so we can urgently review the matter for you!
   7. Address Accuracy:
   • Customers are responsible for providing accurate and complete shipping addresses.
   • Marky Swim is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
   8. Delays:
   • Marky Swim is not responsible for shipping delays caused by factors beyond our control, such as weather, natural disasters, or carrier issues.

   By placing an order with Marky Swim, you agree to the terms and conditions outlined in this shipping policy. If you have any questions or concerns, please contact our customer service team at Info@MarkySwim.com.

   Thank you for choosing Marky Swim for your swimwear needs!